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A Profile of Nicki Harwood
Emergency Manager, Trailblazer, Networker

Nicola (Nicki) Harwood, the Manager of Emergency Management and PBX, City of Hope, is a graduate of the facility management school of hard knocks, a collector of experiences, a world traveler born in England, and a thoughtful conversationalist. ...

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  • Jack Rubinger
  • 03 Apr 2024
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Redefining The Facility Management Experience

Sure, there are institutions that offer degrees in facility management, but many individuals often gain their initial experience in building management from multiple points and perspectives. Some have started off as administrators, some have trade backgrounds, and others have learned on the job. The beautiful thing is that no two facility management jobs are identical and there’s no preferred path. While you could know everything about HVAC, you might know virtually nothing about how to keep patients or students safe during an emergency, or how to plan a budget....

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  • Jack Rubinger
  • 02 Apr 2024
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Truth, Transparency, and Trust
Keys to Successful Information Sharing

One of the largest hidden costs in Facilities Management comes from external vendor costs -- specifically their labor and time. Specialized technicians for complex trades and projects may be brought in on an as-needed basis to support existing facilities teams. Their expert knowledge and specialization are useful for certain situations. ...

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  • Jack Rubinger & Ravin Wijesuriya
  • 21 Mar 2024
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Facilities To-Do List:
Spring Edition Insights

With Spring a couple of weeks away, and the weather improving in some parts of the country, it’s an opportune time to look at seasonal facilities to-do lists from a variety of perspectives....

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  • ARC Facilities
  • 13 Mar 2024
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A Profile of Melissa Natalizia
Leading with Light in Healthcare Facility Operations

Melissa Natalizia, Senior Manager, Facility Operations, at a healthcare facility in Arizona, brings a cool head and an air of calm to the healthcare facilities environment....

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  • Jack Rubinger
  • 27 Feb 2024
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Revolutionizing Facility Operations:
Smart Tech Solutions for Real-Time Asset Updates and Field Verification

Filling in gaps seems to be a consistent theme in facility management as we encounter knowledge gaps between veteran team members and those getting started, gaps in recruitment and retention, and technology gaps. Everyone agrees that technology in the facilities industry plays an integral role in daily operations....

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  • Suri Suriyakumar
  • 27 Feb 2024
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A Profile of Lisa James
Balancing Action & Communication On Campus

Lisa James has always benefitted from sports in her life to balance free time, academic studies, and professional development in the field of facility management. Lisa is the Associate Vice President, Facilities and Campus Services at Cornell University....

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  • Jack Rubinger
  • 20 Feb 2024
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A Profile of Melissa Petracca
A Unique Peacock in the Field

Melissa Petracca graduated from college, then realized she didn’t want to go to grad school, so she switched to finance. She worked in wealth management for seven years, but she was let go. Sounds like an OMG moment, but instead she found an amazing opportunity to care for people and their environments at Matheny Medical and Educational Center. ...

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  • ARC Facilities
  • 14 Feb 2024
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IFMA's Groundbreaking Whitepaper
Reveals 6 Critical Trends Reshaping the Industry

It seems like every day there’s another story about the impact of climate change and artificial intelligence in our personal lives and in the workplace....

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  • Jack Rubinger
  • 17 Jan 2024
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10 Tips for Effective Facility Management in Colleges

Colleges and universities are constantly shifting from semester to semester. Like the vibrant students they house, our higher education facilities are dynamic entities in a constant state of evolution. The physical infrastructure that supports these institutions is equally subject to change, necessitating vigilant facility management. Not every building change is obvious, so facility teams must be on-the-go, every day, using all five senses to assess maintenance requirements....

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  • Jack Rubinger
  • 10 Jan 2024
Navigating Facility Management
Navigating Facility Management
Year End Roundtable Insights and Strategies

Lively conversations about managing emergencies, facility inspections, tackling staff shortages, and coping with supply chain issues were shared in a Year-End Reflections Facilities Roundtable, hosted by Facility Executive, and moderated by David Trask from ARC Facilities. We hope you’ll try some of these ideas in 2024....

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  • ARC Facilities
  • 14 Dec 2023
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