Knowledge to Inspire

Tom Satterly knows what it’s like to have someone create an opening on a team. Eight years ago, he was in this position. Today, he’s departing from a role he filled and is confident the new “Tom” will bring creativity and value to the role, in addition to construction, facility management and communication skills.

Tom retired from a distinguished career in facilities management, most notably serving as the Associate Vice President of Facilities Management at Colorado State University (CSU). Tom's journey to this role was marked by significant experiences, including a 22-year career in the US Navy and a leadership position at the University of Georgia.

Tom's tenure at CSU was defined by his commitment to sustainability and teamwork. His leadership approach was grounded in the belief that successful facilities management relies on strong communication, trust, and partnership.

"The diversity of work is what kept my job interesting," Tom reflects, emphasizing his pride in contributing to a facilities team that prioritizes sustainable practices and a positive work culture.

After announcing his retirement, Tom embarked on a memorable trip to Portugal with friends. The experience allowed him to explore the country's rich history, scenic landscapes, and warm hospitality. This adventure was a fitting start to his retirement, offering a brief pause before he decides on his next steps.

Tom's professional journey in higher education facilities management began at the University of Georgia, where he served as Assistant Vice President of the Facilities Management Division. His role involved overseeing various aspects of the university's infrastructure, from athletic facilities to residential halls. The experience at Georgia, a university about twice the size of CSU, equipped him with valuable insights and skills that he later applied at CSU.

At the University of Georgia, Tom was fortunate to work under a supportive boss who encouraged his professional development. This support allowed him to pursue an MBA while utilizing the GI Bill, further enhancing his expertise in the field. He also played a significant role in the construction of an on-campus stadium, a project he describes as one of the nation's top facilities.

When CSU offered Tom the role of Associate Vice President of Facilities Management, he was drawn to the university's strong commitment to sustainability. This position allowed him to make a meaningful impact, particularly in renewable energy, aligning with his passion for creating sustainable facilities.

Tom's leadership style is characterized by a team-based culture that values expertise across various disciplines, including architecture, construction, energy, and sustainability. He believes that effective facilities management requires a dynamic approach, where leaders must adapt to different roles based on the team's needs. This adaptability, combined with a commitment to celebrating success, has been central to his leadership philosophy.

In sharing his best practices, Tom emphasizes the importance of listening to clients and team members alike. He advocates for creating a work culture founded on trust, respect, empowerment, and professional growth. These principles have guided his career and contributed to the exceptional job satisfaction he has experienced.

As Tom moves into retirement, he continues to explore his interests and consider new opportunities. His career in facilities management has been marked by a dedication to excellence, a commitment to sustainability, and a deep appreciation for the collaborative nature of the work.

For future facilities professionals, Tom offered these “nuggets” of wisdom:

• This is a team-based culture that relies on expertise in a variety of fields to produce quality facilities solutions for the client. If you enjoy working with experts in fields such as architecture, construction, building operations, financing, energy, universal design, pedagogy, sustainability, landscape design, Human Resources, etc., then this career may be of interest to you.
• Leadership is a must, as facilities management teams thrive on team-based solutions and execution in a dynamic environment. You will learn to both follow and lead and depending on the situation take different roles based on the team’s needs. The opportunity to contribute, and routinely recognize and celebrate success with your team, provides exceptional job satisfaction.
• Best practices to share include listening to both your internal clients, e.g., the university president, students, professors, researchers, athletics, and certainly your team.
• Create a work culture based on a foundation of trust and respect, empowerment, recognition, and professional growth.

Tom Satterly's remarkable career in facilities management, culminating in his role as Associate Vice President of Facilities Management at Colorado State University, demonstrates an unwavering commitment to excellence, sustainability, and collaborative leadership. Through teamwork, his accomplishments have shaped the physical landscapes of the institutions he’s served and fostered a culture of trust, respect, and professional growth. As he transitions into retirement, Tom 's legacy will undoubtedly inspire the next generation of facilities management professionals to lead with passion, adaptability, and a dedication to building a better, more sustainable future.

 

Explore the experiences of retired facilities professionals in the latest series from ARC Facilities -- Legacy Insights: Wisdom from Retired Facilities Professionals and follow us on LinkedIn.