In this episode of Facility Voices, Raymond Perrier, Training and Business Development at Prime Power Services, joins David to discuss the power of cross-training within organizations. Raymond, a seasoned expert in facility operations, shares firsthand experiences of implementing cross-training initiatives, highlighting how he bridges the gap between departments and cultivates a culture of collaboration. From technicians gaining insight into sales processes to employees pursuing external training opportunities, Raymond talks about how investing in continuous learning enhance employee skills and organizational efficiency.
Raymond also reveals how cross-training initiatives empower individual employees and fortifies the fabric of your organization, leading to improved communication, customer satisfaction, and streamlined operations.
Don't miss out on these exclusive insights shared by industry expert Raymond Perrier to enhance your facility management strategies.
Raymond Perrier has 12 years of higher education and learning development experience. In his current role as Business and Training Developer at Prime Power Services, he works closely with customers to analyze their training needs and develops training solutions to help them overcome challenges related to skill gaps in their company. He is an expert in adult learning, online learning design, and training program management. His training team won the Apex Award for excellent training in 2023 and 2024, and he is always looking for new ways to leverage technologies, techniques, and methods for delivering excellent training.
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
