In this episode of Facility Voices David Auton, VP of Service Excellence, Engineering, and Maintenance at C&W Services, joins host David Trask for a discussion on how to optimize deferred maintenance programs. Auton provides valuable insights into his role, underscoring the significance of introducing new solutions, fostering innovation, and driving quality improvements in facility maintenance.
The discussion explores the challenges of deferred maintenance, differentiating between backlog and deferred maintenance and emphasizing the chosen risk-based strategy behind deferred maintenance. Auton highlights the impact on operational risks and costs, discussing strategies like outsourcing and leveraging technology for automation. Trask and Auton also discuss the root causes of this need, from resource limitations to the aging workforce, and the impact on organizations' operational risks and costs.
They conclude with shared insights into evolving facility management landscapes, considering shifts in space utilization and the growing importance of maintaining building quality amid changing occupancy patterns.
You won’t want to miss this insightful exploration of today’s facility management realities and the valuable advice Auton shares on how you can optimize your own deferred maintenance program.
David Auton
VP of Service Excellence, Engineering and Maintenance
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David joined C&W Services in 2016 with nearly 22 years of facility services experience. As an accomplished director, he uses a management approach rooted in analytics. David holds a Six Sigma Master Black Belt, IFMA certifications in facility management and sustainability, and is a Certified Reliability Leader. With over 35 years in Service and Engineering, his career includes roles at CBRE, Johnson Controls, Northwestern Mutual, GE Healthcare, and Marquette Medical Systems, complemented by a diverse technical background in innovative solutions and global patents.
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The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.
