A Customer Story: Oklahoma State University

Oklahoma State University (OSU) is transforming facility management with cutting-edge technology, ensuring its expanding medical education programs and 16 Tulsa-based clinics operate at peak efficiency. Gone are the days of digging through outdated paper plans—OSU is embracing ARC Facilities’ mobile-first solutions, equipping staff with iPads and QR codes for instant access to building and infrastructure data. “It used to take half a day to find a shut-off buried in decades-old plans,” says Heath Wilson. “Now, we have that information in seconds.” Led by Angelyne Holmes, Heath Wilson, Kurtis Geiger, and Travis McBride, the team is streamlining operations, improving response times, and making facility information available anytime, anywhere. “Utilizing technology has allowed our team to retrieve information anytime, anywhere,” said Angelyne Holmes. “We have so many different campuses and different things we do. Today, we’re able to focus on doing a great job and providing the type of high-quality service the university demands. This technology allows us to focus on what really matters—delivering high-quality service across multiple campuses.” Watch how OSU is modernizing its facilities and setting a new standard for efficiency!